Our products
Are your products authentic?
Yes - 100%. Every product we sell is genuine, sourced from premium brands and authorised distributors. We never sell counterfeits.
Why are your prices so low?
We specialise in clearance, overstock and ex-display beauty. Because we buy in volume and keep overheads low, we pass huge savings on to you - often 50–90% below RRP.
Delivery & returns
How long does delivery take?
UK orders typically arrive within 2–4 working days. Free UK delivery on orders over £40.
What is your returns policy?
Unopened items can be returned within 30 days for a full refund. See our Shipping & Returns page for full details.
Is stock limited?
Yes. Because we sell clearance lines, quantities are limited and change constantly. When something sells out it may not return - so grab it while you can.
Oils & diffusers
Do you sell essential oils and diffusers?
Yes. Our Oils collection includes essential oils, oil bundles and diffusers. Follow the Oils link in the main menu to browse the range.
Get in touch
How can I contact you?
Use our Contact page or email info@velouracosmetics.co.uk. Please include your order number when asking about an existing order.