Help & FAQ
FAQ
Are your products authentic?
Yes — 100%. Every product we sell is genuine, sourced from premium brands and authorised distributors. We never sell counterfeits.
Why are your prices so low?
We specialise in clearance, overstock and ex-display beauty. Because we buy in volume and keep overheads low, we pass huge savings on to you — often 50–90% below RRP.
How long does delivery take?
UK orders typically arrive within 2–4 working days. Free UK delivery on orders over £40.
What is your returns policy?
Unopened items can be returned within 30 days for a full refund. See our Shipping & Returns page for full details.
Is stock limited?
Yes. Because we sell clearance lines, quantities are limited and change constantly. When something sells out it may not return — so grab it while you can.