Privacy Policy

Your privacy matters

Veloura Beauty respects your privacy. This page explains, in plain language, how we use information when you browse our store, create an account, place an order or contact our customer care team.

For the full legally maintained policy, please also review the Privacy Policy configured in Shopify Admin under Settings > Policies.

Information we collect

We may collect contact information such as your name, email address, delivery address and phone number. When you place an order, we also process purchase and delivery details. Payment information is handled securely by our payment providers; we do not store your complete card details.

How we use your information

• To process, dispatch and support your orders.
• To answer enquiries, returns requests and customer service messages.
• To help prevent fraud and keep our store secure.
• To improve our products, store experience and customer communications.
• To send marketing only where you have chosen to receive it.

Who we share information with

We only share the details needed to provide our services, including with Shopify, payment processors, delivery partners and trusted service providers. We do not sell personal information to third parties.

Your choices and rights

You can unsubscribe from marketing emails at any time using the link in the email. You may also contact us to ask about access to, correction of or deletion of your personal information, subject to applicable law and our legal obligations. For privacy questions, please use our Contact Us page.

Data controller

The data controller responsible for your personal information is M.L. Trading International Ltd (Company No. 17057788), registered at 95a, High Road, Uxbridge, United Kingdom, UB10 8LB. Veloura Beauty is a trading name of M.L. Trading International Ltd.